At ju77, we take the privacy of every Pakistani player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information. We believe transparency is the foundation of trust — and trust is what ju77 is built on.
Six core privacy commitments that govern how ju77 handles the personal information of every player registered on the platform.
Every connection to the ju77 platform is protected by SSL/TLS encryption. Your personal data and PKR financial details are encrypted in transit and at rest — the same standard used by international banks.
ju77 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate the platform, process payments, and comply with regulatory requirements.
You have the right to access, correct, and request deletion of the personal data ju77 holds about you. Our support team processes all such requests within the timeframes required by applicable law.
ju77 collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and legal compliance. We do not collect data beyond what serves a clear legitimate purpose.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by our licensing and legal obligations. Once the retention period expires, data is securely deleted.
ju77 operates under an international gaming license whose terms include strict data protection requirements. Our privacy practices are reviewed regularly to ensure continued compliance with applicable standards.
Summary: ju77 collects only what it needs to operate your account, process your PKR transactions, and comply with its licensing obligations. We never sell your data to third parties. You have the right to access, correct, and delete your personal information at any time by contacting our support team. This policy applies to all players registered on the ju77 platform, including those based in Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan.
ju77 ("the Platform", "we", "us", "our") is committed to protecting and respecting the privacy of every individual who uses our services. This Privacy Policy explains how ju77 collects, uses, stores, and shares personal data when you visit our website, register an account, make a deposit, place bets, or otherwise interact with the platform.
This policy should be read alongside the ju77 Terms and Conditions, which together form the complete agreement governing your relationship with the platform. By creating a ju77 account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how we handle your personal data.
ju77 acts as the data controller in respect of all personal data collected through the platform. If you have questions about this policy or about how your data is handled, please contact our support team using the details provided in Section 13.
ju77 collects personal data through several channels, including directly from you at registration, through your use of the platform, and in certain cases from third-party verification providers. The categories of personal data we may collect include:
Note on sensitive data: ju77 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming request (for example, requesting self-exclusion on medical advice). Such information is handled with the highest level of confidentiality.
ju77 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity, contact, and login credentials |
| Age and identity verification (KYC) | CNIC/passport, date of birth, address |
| Processing PKR deposits and withdrawals | Financial data, transaction history |
| Fraud prevention and anti-money laundering checks | Identity, financial, and technical data |
| Customer support and dispute resolution | Identity, gaming, and communication data |
| Responsible gaming monitoring and intervention | Gaming behaviour and session data |
| Platform security and abuse prevention | Technical data and behavioural patterns |
| Regulatory compliance and license obligations | Identity, financial, and gaming data |
| Personalised promotions and bonus offers (where consented) | Gaming history and preferences |
ju77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required to do so for fraud prevention or regulatory compliance purposes.
ju77 processes your personal data on one or more of the following legal grounds, depending on the specific activity:
ju77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
To process PKR deposits and withdrawals, we share relevant financial data with your chosen payment provider — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or USDT wallet networks. These providers operate under their own data protection terms and are contractually obligated to handle your data securely.
ju77 uses licensed third-party KYC verification services to confirm the identity and age of players. These providers may process your CNIC details, date of birth, and address solely for the purpose of identity verification and are prohibited from using your data for any other purpose.
We may be required to disclose personal data to our licensing authority, law enforcement agencies, or financial regulators in response to lawful requests, court orders, or as required under the terms of our gaming license. We will only disclose the minimum data necessary to comply with such requests.
ju77 works with technology providers for platform hosting, security monitoring, and game content delivery. These partners act as data processors on our behalf and are bound by strict data processing agreements that prohibit unauthorised use of your data.
What we never do: ju77 will never sell your personal data to advertisers, data brokers, or marketing companies. We will never share your gaming history, financial data, or CNIC details with any party that does not have a clear, documented, and lawful need for that information in connection with operating the ju77 platform.
ju77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and detect fraudulent or abusive behaviour. Cookies are small text files stored on your device when you visit the platform.
You can control cookie settings through your browser. However, disabling strictly necessary cookies will prevent you from logging in to your ju77 account. For full instructions on managing cookies in your specific browser, refer to your browser's help documentation.
ju77 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our licensing and legal obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Licensing obligation |
| Financial transaction records | 7 years from transaction date | AML regulatory requirement |
| KYC verification documents | 5 years from submission or account closure | Licensing obligation |
| Gaming and betting history | Duration of account + 3 years post-closure | Legitimate interest / dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (consent records) |
| Technical / log data | 90 days from collection | Security monitoring |
Once the applicable retention period has elapsed, personal data is securely deleted or anonymised in a manner that prevents identification. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.
ju77 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ju77 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, ju77 will notify affected players and relevant authorities in accordance with the requirements of applicable law.
Your role in security: You are responsible for keeping your ju77 login credentials, JazzCash/EasyPaisa OTPs, and any two-factor authentication codes confidential. Never share these details with anyone, including individuals claiming to be ju77 support agents. ju77 will never ask for your password.
As a ju77 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 13.
ju77 will respond to all privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for the delay.
The ju77 platform is strictly for adults. You must be at least 21 years of age to register and use ju77. We do not knowingly collect personal data from individuals under the age of 21.
Age verification is a mandatory step in the ju77 registration and KYC process. If we discover that an account has been registered by or on behalf of a person under 21, we will immediately suspend the account, void any transactions associated with it, and securely delete the personal data collected, subject to any legal obligations to retain records of the underage access attempt.
🔞 Underage access: If you have reason to believe that a minor has registered or is using a ju77 account, please notify our support team immediately. ju77 takes underage gambling prevention extremely seriously and will act on all such reports without delay. We also encourage parents and guardians to make use of internet filtering tools to prevent minors from accessing online gambling platforms.
ju77 operates as an internationally licensed platform. As a result, some of the personal data we collect may be transferred to and processed in countries outside Pakistan. These transfers may include data shared with KYC verification providers, cloud infrastructure partners, and our licensing authority.
Where personal data is transferred internationally, ju77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections afforded under our licensing obligations. This may include data processing agreements that incorporate internationally recognised data transfer mechanisms.
By using the ju77 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where this is necessary for the operation of the platform and the provision of our services to you.
ju77 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. When material changes are made, we will notify registered players via their registered mobile number or email address at least 14 days before the changes take effect.
The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how ju77 protects your personal data. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ju77 handles your personal data, please contact our support team. Our agents are available 24/7 and are fluent in both Urdu and English.
Email:
[email protected]
When submitting a privacy-related request, please include your registered account username, a clear description of your request or concern, and any relevant dates or reference numbers. This will help us handle your request as quickly as possible.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the data protection authority in the jurisdiction governing our gaming license. Details of the relevant authority will be provided upon request.
Now that you understand exactly how ju77 handles your personal data, you can play with complete confidence. PKR accounts, JazzCash and EasyPaisa payments, SSL encryption, and 24/7 Urdu support — all backed by the transparency you just read. Join players across Karachi, Lahore, Islamabad, and Faisalabad on Pakistan's most trusted online casino. 21+ only. Please play responsibly.
🔞 21+ Only. ju77 is strictly for adults aged 21 and above. Gambling involves financial risk and should be treated as entertainment only. If gambling is negatively affecting your life, please seek help immediately. Responsible Gaming Policy →